VainGo.com
VainGo.com is an ecommerce property fully owned and operated by Vanity.com, Inc. Please write to us at the address below or send email to info@vaingo.com

Vanity.com, Inc.
VainGo eShop
3960 Howard Hughes Parkway, Fifth Floor
Las Vegas, NV. 89109
Toll free:800-399-1523
Fax: 415-963-4352

Age Restriction
You must be 18+ to purchase anything on Vaingo.com. By making a purchase with your credit card you agree to the terms and usage of the credit card that you submit for payment and usage.

Usage and Security
You agree to not hold Vanity.com, its employees, officers, affiliates, partners, advertisers, or publishers liable for any damages done to you or your property which resulted from your activities on any of the Vanity.com Websites. You agree that your password is your responsibility to protect its confidentiality when using it on VainGo.com, you agree to keep your password private and not disclose it to third party. If you notice that your password has been compromised, you must notify us at immediately a the contact number listed above.

You agree that 100% security and accessibility is impossible on any Website and while Vanity.com, Inc. and VainGo.com utilizes third party servers, software, and applications, we will ensure that customer service is our utmost priority, however, since Vanity.com is dependent on these networks to perform to their full security agreements as claimed by them, Vanity.com Service is contingent on these third party network's performance and their security measures. 

You agree that the services and all information, products and other content included in or accessible from this web site and the linked sites, are provided on an "as is" and "as available" basis and are subject to change at any time without notice to you.

Internet Safety
While we will do everything we can to prevent Internet fraud and other cyber offenses, it is impossible for us to monitor all Internet activity 24x7x365. Therefore, you must use your common sense at all times when acting on requests by individuals that you meet online. You must also use your common sense in clicking on third party or external links provided to you via insecure resources. Never give out your personal information such as your address, middle name, home phone number, etc. Please Google search for more information on this topic as your safety is our priority. 

Credit Card security
All credit card transactions utilize SSL and HTTP-S. Secure Sockets Layer, a protocol developed by Netscape for transmitting private documents via the Internet. SSL uses a cryptographic system that uses two keys to encrypt data − a public key known to everyone and a private or secret key known only to the recipient of the message. Both Netscape Navigator and Internet Explorer support SSL, and many Web sites use the protocol to obtain confidential user information, such as credit card numbers. By convention, URLs that require an SSL connection start with https: instead of http: Another protocol for transmitting data securely over the World Wide Web is Secure HTTP (S-HTTP). Whereas SSL creates a secure connection between a client and a server, over which any amount of data can be sent securely, S-HTTP is designed to transmit individual messages securely. SSL and S-HTTP, therefore, can be seen as complementary rather than competing technologies. Both protocols have been approved by the Internet Engineering Task Force (IETF) as a standard.

Browser compatibility
Our content can be best viewed with the latest version of Internet Explorer, with cookies enabled. Content load times will vary depending on your Internet connectivity, however, we recommend high speed Internet connectivity due to our rich graphics on our site. For all secure transactions you MUST use Internet Explorer. For casual browsing, if you opt to use Safari, Firefox, or Chrome, we cannot guarantee the quality of usage. Please visit  Microsoft's download center for more information on Internet Explorer.

Shopping
Our picky buyers select top-notch products. The vendors that are chosen are selected for their emphasis on quality, customer service and competitive pricing and unique niche in beauty and fashion. Through these relationships, we are able to provide a wider range of products to our stylish, chic and diverse audience. If you have a question with any of our product offerings, please send email to sales@vanitycorp.com. We believe it's all about you, so don't hesitate to call or email us at any time!

Carat Cake Designs Q&A

Q: What is your return policy?
A: All Carat Cake Designs sales are final unless there is damage on the part of the designer.  Most all items you see here are custom made to order.  Please be sure you know all about your item before placing your order.  As well each piece is thoroughly inspected for any flaws or damage prior to shipping.  In the unfortunate event that an item is received damaged please contact us within 7 days of receiving your piece and we will issue you an RMA number to return the piece for repair.  Please contact us via email at caratcakedesigns@gmail.com or via the phone at 949.378.4625 to receive a RMA number.  Any returns received with out a valid RMA number will be refused.  Once an RMA number has been issued we will email you with instructions on how to ship the return back to us.  All returns are shipped to:
 
Carat Cake Designs
21736 Northwood Ln.
Lake Forest, CA 92630

Q: In the event that my Carat Cake jewelry needs repair, what is your policy? 
A: We will gladly repair your Carat Cake jewelry for a lifetime. In the case of lost parts, a nominal charge may apply. However, in most cases repairs are performed at no cost within approximately three weeks. When returning an item for repair please contact at 949.378.4625 us for a RMA number.  Once a RMA number has been issued please insure it and ship to: 

Carat Cake Designs
21736 Northwood Ln.
Lake Forest, CA 92630

 
Q: I have noticed a few of the stones on my Carat Cake jewelry have imperfections. Why is this?
A: Carat Cake jewelry that is designed with natural materials, such as semi-precious and precious stones, may have unusual coloration or markings. These markings should not be considered imperfections but rather add to the uniqueness of each piece.  With other rare vintage finds you may notice some slight imperfections but again this just adds to the piece and we feel makes if even more valuable as each vintage piece has a story to tell.

Q: How do I care for my Carat Cake jewelry?
A: To keep your Carat Cake jewelry in its original condition store it flat in a protective box or bag. To clean sterling silver jewelry use liquid silver polish and a soft cloth. Do not clean or polish tarnished sterling silver, for it will remove the black finish. Use a dampened chamois to polish crystals. Always apply cosmetics, hair products, and perfumes before wearing your Carat Cake jewelry.

Q: Do you ship international or to PO Boxes or FPO/APO address’s?
A: At this time Carat Cake Designs does not ship internationally, nor will we ship to a PO Box, FPO or APO address. 

Q: Do you offer insurance on your orders?
A: At your option, we can ship via FedEx Ground unless otherwise specified.  In the event that you need your order expedited please inquire before placing your order to see if it is in stock. Orders can be shipped insured.  Please note that extra insurance charges may be incurred when shipping multiple pieces. The shipping rates are as follows and can change without notice depending on FedEx's business guidelines:

FedEx Ground: $8.00
FedEx Economy: $15.00
FedEx 2 Day: $21.00
FedEx Overnight: $28.00

Q: I ordered but have not received shipping confirmation.
A: Please note that some pieces will be in stock and ready to ship at the time of order while most pieces are custom made to order and therefore expediting shipping is not available.  Please allow 3-4 weeks for your order unless otherwise specified.

Q: If my order is not in stock, when will my credit card be charged?
A: Your credit card will be charged when we send you a shipping tracking number for your order. However, our secure shopping cart will pre-qualify your credit when the order is placed and then fully charged at the time of shipment.

Q: What if I get buyer's remorse during the waiting period for my custom order? Can I cancel my order?
A: Since our pieces are custom made, please call us at 949.378.4625 to notify us immediately. If we already shipped the item, we will not be able to reverse this process.

Q: Do you offer gift wrapping?
A: We will gladly gift wrap your piece for you.  A $7.00 gift wrapping fee will be applied to your order.

Q: I never heard of Carat Cake Designs, do you have any testimonials?
A: Carat Cake Designs is made in the U.S.A., for testimonials on satisfied customers, please click here.